Technology Spotlight: An Interview with ElevateOS

As part of Beaumont Bailey’s mission to connect founders, innovators and key players that make up the fabric of our industry, our latest Technology Spotlight series highlights the successes of our incredible members and wider network. In this instalment, we speak with Konrad Koczwara, CEO & Founder of ElevateOS.

Tell me a little bit about your organisation and how you have grown into this career path.

Elevate is my six-year-old baby—a white-label, all-in-one platform for property owners to manage operations and enhance tenant experiences.

The journey here wasn’t planned. In grad school, I started a service business to make extra money, focusing on SEO and pay-per-click for B2C clients. Soon, property managers began asking to offer my services as amenities, giving me free marketing in their buildings. That accidental pivot led to millions in revenue within a few years.

But I saw a bigger problem: multifamily properties were burdened with fragmented systems, requiring tenants to manage multiple apps for various services. To solve this, I created Elevate in 2018, launching in 2019 with customers from my first business signing up immediately.

Today, Elevate streamlines property management, born from an unplanned journey and a drive to solve real industry challenges.

Go into the technology in a bit more detail, what main problem is the technology solving?

Elevate transforms multifamily living by simplifying daily tasks and enhancing convenience for residents. Through a single app, residents can handle everything from submitting maintenance requests and paying rent to reserving amenities or booking move-in services. Inspired by luxury hotel experiences, the platform also offers on-demand services like housekeeping, personal training, and pet grooming—all without leaving the property.

By integrating smart home devices like locks and thermostats into one system, Elevate eliminates the need for multiple apps, making life easier for residents. It also fosters community through tools that connect neighbours and keep residents engaged.

For property owners, Elevate consolidates all operational data into one place, streamlining management and improving efficiency. By merging practicality, technology, and connection, Elevate creates a seamless, elevated living experience for residents and managers alike.

How is your technology disrupting the industry? How does it differentiate?

What sets Elevate apart is its focus on data. By consolidating all interactions and operations, the platform provides actionable insights, such as predicting lease renewals or identifying residents at risk of leaving. This helps property managers reduce costly turnovers and improve efficiency.

With its integrated model and data-driven insights, Elevate isn’t just solving today’s problems—it’s shaping the future of property management.

How have you seen this industry change over the years and where do you predict it is heading?

Over the past decade, property management has shifted from fragmented, single-point solutions to integrated platforms. Today, operators seek unified ecosystems that streamline operations and enhance the resident experience. Elevate leads this transformation by consolidating systems into one seamless solution.

The future is data-driven. With centralised information, operators can predict lease renewals, understand resident needs, and reduce costly turnovers. Better data means smarter decisions, and Elevate is designed to capitalise on this trend.

Focused on the U.S. and Canada—its largest markets—Elevate continues to innovate, shaping the future of property management with technology that simplifies and empowers.

Give some insights into the fundraising climate right now for scaling organisations. Are you trying to raise and how are you finding this?

At Elevate, we’ve chosen to bootstrap the business rather than seek outside funding. While many scaling start-ups turn to venture capital, I’ve always felt that fundraising can become a distraction. Right now, my focus is on building and growing the company. We’re not actively looking to raise capital, though I’d consider a strong acquisition offer if it came our way.

In the past, I spoke with a lot of companies about funding, but I found that it often detracted from the work we were doing. Investors may offer financial resources, but they can also exert influence that might not align with the founder’s vision. That’s one reason why I appreciate the freedom that comes with being bootstrapped—it allows us to make decisions based on what’s best for the business, without external pressures.

The fundraising climate has shifted over the years. While VC money was abundant early on, I see more companies now opting to bootstrap, avoiding the compromises that come with investor involvement. At Elevate, our goal is to scale sustainably, with an unwavering focus on innovation and customer satisfaction, rather than chasing funding.

What do you find the most challenging about the talent market right now specific to your industry?

It’s not always easy to identify someone who not only interviews well but can also deliver from day one. Many candidates can present a compelling story and promise a lot during interviews, but when it comes to actually getting things done, it doesn’t always match up.

What’s worked well for me is leveraging referrals. My last two hires came through referrals, and I find this approach to be incredibly effective. Being active on LinkedIn helps—posting regularly allows people to get a sense of the company culture and the type of work we do. This transparency often leads to referrals from individuals who understand our values and vibe. When someone recommends a candidate, it’s almost like a shortcut to understanding whether they’ll be a good fit for the team, thanks to the direct insight and past interactions we share with those in our network.

Referrals have proven to be a reliable way to find candidates who align well with our culture and expectations.

If you would like to discuss any of the topics raised in this piece or if you need support with your leadership resourcing strategy, please get in touch with Emma Callahan on: emma.callahan@beaumontbailey.com.