Finding a new Head of Implementation for Askporter

Askporter is an AI management platform for property managers. At its core its an AI digital assistant who takes care of mundane tasks and drives operational efficiency, whilst delivering an impeccable customer experience. In 2018, askporter confirmed Google as their latest investor to further enhance an already enviable investor line up.

SEARCH BACKGROUND

Having successfully placed the CRO previously and on the back of signing up some big clients, Askporter were seeking a Head of Implementation to be the technical point of contact for their customers. On the back of us having a strong network within the wider ConTech and Construction industry across the UK and Europe we were asked to do a tri-search of UK Country Manager, Head of Marketing and a Senior Account Executive as they had just raised €5.3M and they were looking to strengthen their global foothold.

REQUIREMENTS

We were searching for an individual who had strong customer service acumen but also had a deep understanding of technology challenges. We were searching for not only an individual that would be comfortable in the long run building out their team but also being hands on with customers. Askporters product set is comprehensive and covers a wide range of technologies, from SaaS, Digital Assistant, telephony and IoT. As such it was important that the candidates we shortlist had experience in providing technical insight to support the sales team as well as the technical team.